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sales@aurobest.com

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Q&A

1. Q:  How fast can i get the quotation?

    A:   Usually we providing quotes to you within 24 hours after get your inquiry. 


2.  Q:  What is the mode of payment?

     A:   We accept T/T, Paypal, Western union, L/C etc. 


3.  Q:  Can you design the products and packages for us?

     A:  Yes,we has a professional design team to help our customer.


4.  Q:  How long can i expect to get the samples?

     A:  Usually after you send us the details pay the sample related charge ,the sample takes around 5-7 working days. 


5.  Q:  Do you offer free sample?

     A:  Yes, the existing samples are free. But if you need logo imprinted on, you need to pay for it, which can be refunded once your order quantity meets the requirement.


6.  Q: What is your terms of delivery?

     A: We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.


7.  Q:  What is your shipping methods?

     A:  We support shipping by air or by sea. and door to door International express service UPS, FedEx, TNT, DHL, EMS. And we will email tracking number to you after your order ship out.


8.  Q:  Are you a manufacturer or trading company?

     A:  We are a company integrated with industry and trade.